Free Shipping for All Orders of $600.00 (Continental USA)

You want to know more about Medical Ozone Therapy – join our Medical Ozone Research Group NOW!
For international order please make sure your Cr Card can support international transection!

Shipping Policy

By placing an order on DrOSolutions.com, you are agreeing to our return and shipping policies.

1. Shipping Rates and Methods: USPS only

  • Ground Advantage: Estimated delivery within 5-7 business days.
  • Priority Mail: Estimated delivery within 3-4 business days.
  • Express Mail: Estimated delivery within 1 -2 business day.
  • Free Shipping: On orders over $450 (Domestic Ground Advantage Shipping only)

2. Processing Time:

  • Orders are typically processed within 2-3 business days.
  • Orders placed on weekends or holidays will be processed the next business day.
  • Shipments are sent during our regular business hours, Tuesday through Saturday.

3. Shipping Locations:

  • We ship to all 50 states in the United States, including Alaska and Hawaii.
  • We ship worldwide.

4. Tracking:

  • Once your order has been shipped, you will receive an email with tracking information. You can track your order through the usps.com

5. Shipping Restrictions:

  • Some products may have additional shipping restrictions due to size, weight, or regulations.

6. Delivery Issues:

  • If your order is lost or damaged during shipping, please contact our customer service team within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue.
  • Any shortages or wrong sent items must be claimed within 7 days after receiving the package.
  • Domestic parcels insured up to $100.00.
  • International parcels insured up to $200.00
  • If additional insurance is needed contact our customer service

7. Important information about International Shipping:

  • USPS (United States Postal Service) does not guarantee any estimated shipment arrival given.
  • USPS shipping options chosen by the customer, especially expedited options, should be considered to be chosen at the customer's own risk.
  • DrO Solutions is not responsible for late delivery of packages outside of the USA.
  • Customers ordering internationally should expect the possibilities of delays in customs approval (parcels can stay at customs up to 90 days).
  • The buyers are responsible to pay duties and fees of the recipient country.
  • Customer responsibility to know what your country's voltage is before plugging in any devices. The wrong voltage will permanently damage your product and will void your warranty.
  logo DrOSolutions